TERMS & CONDITIONS

In the absence of any specific agreement pertaining thereto, the Company reserves the right to deliver the goods in one or more consignments, as may be appropriate or convenient.  

 

(i) All times quoted for delivery are estimated times only. They are not to be taken and are not intended to be agreed times, periods or dates imposing any obligations on the Company to deliver within or by such times, periods or dates.

 

(ii) Where delivery is to be made to the Customer’s site, the Customer shall provide and clearly indicate to the delivery driver a route from the public highway to the site which is safe and reasonable and provides adequate turning space at the point of delivery. The driver may refuse delivery if, in their opinion, the route or the point of unloading is unsafe or likely to cause damage to the delivery vehicle.  The Customer shall indemnify the Company (both or itself and as agents for any haulage contractor operating the vehicle) against any damage caused to any such vehicle and against all claims, costs and damage incurred by the Company by reason of a default to the Customer under this condition.

 

(iii) The Customer shall be responsible for any demurrage or waiting time caused by any delay in unloading.

 

(iv) The Company accepts no responsibility for any damage caused by its vehicles to any part of the Customer’s site or anything there on.

 

(v) The Customer warrants to the Company that in pursuance of the requirements of the Health & Safety Act Works etc, Act 1974 the Customer will provide safe working conditions with the site premises consistent with the Act and will ensure that the Company’s personnel are not exposed to any risks to their health or safety.

 

(vi) The Customer hereby agrees to indemnify the Company against any liability, loss, damage, expense or proceedings arising out of any claims by any employee of the Company or any of its Contractors pursuant to the above Act or any statutory modifications in respect of any incident or occurrence at the point at or on the road or access to which delivery is made.

 

(vii) Delivery will be made during the Company’s normal working hours. All materials delivered or made available at the Customer’s request on Bank Holidays, Sundays and Saturday afternoon and outside the Company’s normal working hours will be subject to an extra charge

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Vehicle Access on Block Paving

Important Notice to Customers

By requesting or allowing one of our Heavy Goods Vehicles (HGVs) to access or drive onto any area with block paving, you acknowledge and agree to the following terms:

1. Assumption of Risk
   You understand that HGVs are large, heavy vehicles that may cause damage to surfaces not designed to support such weight, including (but not limited to) block paving, driveways, and manhole covers.

2. Customer Responsibility
   If you instruct or permit our driver to proceed onto a block-paved or otherwise sensitive surface, you accept full responsibility for any damage that may result from the vehicle’s access, including but not limited to:

   • Cracking or displacement of paving blocks

   • Subsidence or rutting

   • Damage to underground utilities or drainage systems

3. Waiver of Liability
   You agree that DIY Aggregates Limited and Topsoil UK Odiham Limited, including their drivers, will not be held responsible for any such damage. You also agree to cover any repair costs or other consequences that may arise as a result of the vehicle accessing the area.

4. Driver Discretion
   Our drivers reserve the right to refuse access if they believe it is unsafe or inappropriate, regardless of customer instruction.

PLEASE SEE ATTACHED TO SIGN BEFORE DELIVERY